Money Order

Money order is a great way to both deposit and withdraw funds from your Grand Poker account. Money orders are received and sent out using DHL courier.

How to deposit funds to your GrandPoker account using Money Orders

First use Live Chat, e-mail or call us for express courier deposit information every time that you wish to use this method as instructions may change.

Grand Poker accepts money orders from a number of popular merchants. The minimum amount accepted is $100. The minimum amount that must be deposited to have the courier fees covered is $1000.

Deposits are credited within 12 hours after delivered.

How to withdraw funds from your GrandPoker account via Money Orders

In order to request your Money Order payout, you must contact GrandPoker Customer Service at 1-800-430-5896.

If entered before 1:00 PM ET Monday through Thursday will be sent within 24-48 hours after your request has been submitted. This payment option is available to US customers ONLY. The minimum withdrawal amount that can be sent via money order is $1000 and maximum $9500.

US customers receive money orders sent using express delivery in approximately 3 business days to arrive after the date the redemption is processed.

Money orders must be deposited through a bank machine teller as soon as received or within 2 weeks of receiving your payment. Grand Poker cannot be held liable for cashing difficulties when more than 2 weeks have passed from the day the money orders are delivered to you. There are no refunds for any money orders after the two week time period has passed.

Grand Poker will not be held responsible for cashing delays/complications imposed by your bank.

Money Order payouts are available to customers who use only Money Orders as a deposit method. If you exclusively use Money Orders to deposit into your GrandPoker account, you can now request a Money Order payout for up to $9500. After a Money Order payout has been received and the funds confirmed cleared, you may request another Money Order payout immediately.

Customer that do not use Money Orders exclusively to deposit, are not eligible for Money Orders payouts.

Fees associated with DHL

Deposits via courier express are always free of charge and are processed immediately upon receipt.

Withdrawal: Money Order payouts have an $80 flat fee. If your account has been funded via Money Orders only and no payments have been processed during the past 30 days, you may apply to have your payout fee completely waived on Mondays during the free payout period.

Be aware that DHL packages take 3 business days to arrive after the date the redemption is processed. DHL tracking numbers can be provided upon customer request.

Returned packages due to delivery impossibilities caused by incorrect or incomplete address information or inability to locate the recipient will incur in an $80 resending fee. Should this issue arise, it will invalidate your from further Money Order withdrawals.

Remember

Remember, Money Order redemption requests processed on Mondays between 9:00AM and 1:00PM ET may qualify to be sent free of charge if no payouts have been processed in your account during the past 30 days. If you have received a withdrawal from Grand Poker in the past 30 days you are NOT eligible for a free withdrawal. You are allowed ONE free withdrawal every 30 days only. If you wish to wait 30 days and until a Monday to have your redemption processed for free, you must contact Customer Service at the time of your request via Live Chat. You may also call 1-800-430-5896.

Any payout request that does not qualify to be sent for free/discounted will be processed having the corresponding fees applied without exceptions.

For more information visit our Check FAQ or contact GrandPoker Customer Service Live Chat.