Bank Wire Payouts

How to withdraw funds from your Grand Poker account using a Bank Wire (BTC)

The minimum withdrawal amount sent via Bank Wire is $1,000. The maximum amount is $9,500. Bank Wire payments take 4-6 business days to arrive to your bank account after they are processed by our merchant. Contact Customer Service to confirm your eligibility for this payout method.

Bank Wire withdrawals are processed Mondays through Thursday from 9:00 AM ET to 1:00 PM ET. Bank Wire payments cannot be used as a first time payout method.

In order to process a Bank Wire payout you need to email your request to Payouts and reply to a confirmation email you will receive in which you agree to provide the bank account details required (Credit Unions are not allowed). Contact Customer Service Staff via Live Help or call 1-800-430-5896 to receive detailed instructions.

Fees associated Bank Wires

All Bank Wires have a flat fee of $80. Keep in mind that your bank may charge you $5 to $45 to receive a bank wire. Any fee charged by your bank for receiving the wire will not be covered.

Remember, Bank Wire redemption requests processed on Mondays between 9:00AM and 1:00PM ET may qualify to be sent free of charge if no payouts have been processed in your account during the past 30 days. If you have received a withdrawal from GrandPoker in the past 30 days you are NOT eligible for a free withdrawal. You are allowed ONE free withdrawal every 30 days only. If you wish to wait 30 days and until a Monday to have your redemption processed for free, you must contact Customer Service at the time of your request via Live Help You may also call 1-800-430-5896. Any payout request that does not qualify to be sent for free/discounted will be processed having the corresponding fees applied without exceptions.

For more assistance on Bank Wire payouts, please contact our Customer Service via  Live Help or call 1-800-430-5896.