- 9am-10pm Mon-Sat, 9am-8pm Sun
- Immediately upon receipt
- 9am-11pm 7days/week
- Call for Details
The above chart outlines several options for depositing and withdrawing funds. Each "Learn More" link offers more information. Some funding methods are not available to residents of all countries. If you have questions about which funding method is best for you, please contact our Customer Service Department via Live Help or call 1-800-430-5896.
All redemptions issued are sent through a third party processing company. Please see the table above for the availability time-frames that each redemption method has. If you enter your request in the appropriate time-frame for the method requested, it will be processed within 24 hours if no inconveniences are found. Any transaction fees incurred will be applied without exceptions. Visit our Redemption Rules page to learn more.
Please note: In order to process payouts from your 5Dimes account after depositing using a card, our Certifications Staff must first verify your account BEFORE A PAYOUT REQUEST GETS SUBMITTED. Visit our Redemption Rules to learn more about verifying your account.